ISO 19011 Translated into Plain English

PART

TITLE 10 TABLE OF CONTENTS

PAGE

1

Introduction

3

2

Overview

11

3

Definitions

13

4
A
B
C
D
E
F

Audit Principles
Have Integrity and Be Professional
Present Fair and Truthful Results
Exercise Due Professional Care
Care About Confidentiality
Be Independent and Impartial
Use an Evidence-Based Approach

18
18
18
19
19
20
21

5
5.1
5.2
5.3
5.4
5.5
5.6

Audit Program
Create Your Audit Program
Set Your Program Objectives
Establish Your Audit Program
Implement Your Audit Program
Monitor and Modify Your Program
Review and Improve your Program

22
22
24
26
34
46
48

6
6.1
6.2
6.3
6.4
6.5
6.6
6.7

Audit Activities
Manage Your Audit Activities
Initiate Your Audit Activities
Get Ready For Your Audit
Carry Out Your Audit
Report Audit Results
Complete Your Audit
Follow-up On Your Audit

49
49
49
51
59
72
75

77

7
7.1
7.2
7.3
7.4
7.5
7.6

Auditor Competence
Establish Your Auditor Evaluation Process
Define Auditor Competence Requirements
Develop Auditor Evaluation Criteria
Select Auditor Evaluation Methods
Evaluate the Competence of Auditors
Maintain and Improve Auditor Competence

78
78
80
91
92
94
95

8
8.1
8.2

Annexes
Examples of Knowledge and Skills Auditors Should Have
More Guidance to Help Auditors Plan and Perform Audits

96
96
114

9

License Agreement and Contact Information

127


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ISO 19011 RESOURCES

Introduction to Auditing Standard

Plain English Auditing Definitions

Brief Overview of Auditing Standard

ISO 19011 2011 Translated into Plain English

How to Assess the Effectiveness of an Audit Process

Our Plain English Approach to Management Standards


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 Updated on March 24, 2014. First published on May 24, 2012.

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