ISO 19011 2011
ANNEX B.6: ONSITE VISITS
Most management system
audits require onsite visits.
1. Plan your onsite visit.
1.1. Get permission to visit the site.
1.2. Brief auditors abut the site.
1.2.1. Provide sociocultural briefing.
1.2.2. Provide health and safety briefing.
1.2.3. Provide security and confidentiality briefing.
1.3. Confirm that protective equipment will be provided.
1.4. Ensure that auditee will be ready for your visit.
1.4.1. Make sure that auditee personnel will know
2. Manage your onsite visit.
2.1. Protect the health and safety of your audit team.
2.1.1. Make sure that auditors are using personal
188.8.131.52 Make sure they're using PPE properly.
2.1.2. Make sure that your auditors understand
184.108.40.206 Discuss emergency exits.
220.127.116.11 Discuss assembly points.
2.2. Ask auditors not to interfere with processes.
2.2.1. Make sure that auditors do not disturb
18.104.22.168 Control the size of the audit team.
2.2.2. Make sure that auditors do not touch or
2.2.3. Make sure that auditors minimize
2.3. Respect auditee security, privacy, and confidentiality.
2.3.1. Ask auditee's management for permission
2.3.2. Ask auditee personnel for permission to
22.214.171.124 Do not collect personal information
2.4. Handle onsite incidents efficiently and effectively.
2.4.1. Make sure that the audit team leader
126.96.36.199 Continue the audit (if possible).
188.8.131.52 Reschedule the audit (if necessary).
184.108.40.206 Interrupt the audit (if unavoidable).
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Updated on September 29, 2012. First published on May 24, 2012.
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