Praxiom's Plain English Process Management Standard

Outline (including PDF Samples) of our Process Management Standard.

Almost all ISO management standards expect organizations to use a process approach.
In spite of this, ISO has failed to explain exactly how organizations are supposed to meet
this important requirement. That's why we developed our Process Management Standard.
 
Our Plain English Process Management Standard is based on and is derived from ISO's
management standards. It is, therefore, consistent and compatible with these standards.

1. Develop Process - PDF

1.1 Study the context of your process.

1.1.1 Consider process participants.

1.1.2 Consider process environment.

1.1.3 Consider process risks and threats.

1.1.4 Consider process opportunities.

1.2 Clarify the  purpose of your process.

1.2.1 Define process scope and boundaries.

1.2.2 Establish your process objectives.

1.3 Consider your process requirements.

1.3.1 Clarify process output requirements.

1.3.2 Clarify process knowledge requirements.

1.3.3 Clarify process competence requirements.

1.3.4 Clarify process management requirements.

1.3.5 Clarify process communication requirements.

1.3.6 Clarify process infrastructure requirements.

1.3.7 Clarify process environment requirements.

1.3.8 Clarify process resource requirements.

1.4 Plan process design and development.

1.4.1 Carry out output planning.

1.4.2 Carry out process planning.

1.4.3 Carry out input planning.

1.5 Design process support programmes.

1.5.1 Design risk management programme.

1.5.2 Design safety management programme.

1.5.3 Design quality management programme.

1.5.4 Design security management programme.

1.5.5 Design supplier management programme.

1.5.6 Design environmental management programme.

1.5.7 Design business continuity management programme.

1.6 Identify process documents and records.

1.6.1 Evaluate documentation requirements.

1.6.2 Select process documents and records.

1.6.3 Develop process documents and records.

1.7 Establish process roles and responsibilities.

1.7.1 Assign process responsibilities and authorities.

1.7.2 Document process responsibilities and authorities.

2. Implement Process - PDF

2.1 Provide resources needed to implement process.

2.2 Create the environment that your process needs.

2.3 Verify that process can produce required outputs.

2.4 Establish plans to achieve your process objectives.

2.5 Explain process policies, procedures, and objectives.

2.6 Communicate process management expectations.

2.7 Expect all process managers to be accountable.

2.8 Establish process management programmes.

2.9 Retain implementation documentation.

3. Operate Process - PDF

3.1 Provide resources to facilitate process operations.

3.1.1 Provide the expertise needed to operate your process.

3.1.2 Provide the technology needed to operate your process.

3.1.3 Provide the infrastructure needed to operate your process.

3.2 Ask process owners to manage process operations.

3.2.1 Expect process managers to address risks and opportunities.

3.2.2 Expect process managers to implement policies and procedures.

3.2.3 Expect process managers to specify output requirements and capabilities.

3.2.4 Expect process managers to communicate with their process customers.

3.2.5 Expect process managers to evaluate and select their external providers.

3.2.6 Expect process managers to supervise and control all process activities.

3.2.7 Expect process managers to measure conformance and performance.

3.2.8 Expect process managers to meet expectations and requirements.

3.2.9 Expect process managers to be accountable for their process.

3.3 Expect personnel to carry out process operations.

3.3.1 Expect personnel to focus on process customers.

3.3.2 Expect personnel to handle risks and opportunities.

3.3.3 Expect personnel to implement policies and procedures.

3.3.4 Expect personnel to comply with all relevant requirements.

3.3.5 Expect personnel to take appropriate action when necessary.

3.3.6 Expect personnel to control process documents and records.

4. Maintain Process

4.1 Provide the resources needed to maintain process.

4.1.1 Provide the expertise needed to maintain your process.

4.1.2 Provide the technology needed to maintain your process.

4.1.3 Provide the infrastructure needed to maintain your process.

4.2 Use authorized methods to maintain your process.

4.2.1 Use authorized methods to maintain process documents.

4.2.2 Use authorized methods to maintain process records.

4.2.3 Use authorized methods to maintain process property.

4.2.4 Use authorized methods to maintain process procedures.

4.2.5 Use authorized methods to maintain process programmes.

4.2.6 Use authorized methods to maintain process competence.

4.2.7 Use authorized methods to maintain process technologies.

4.2.8 Use authorized methods to maintain process infrastructure.

4.2.9 Use authorized methods to maintain process communications.

5. Monitor Process

5.1 Plan how you're going to monitor your process.

5.1.1 Figure out what needs to be monitored.

5.1.2 Figure out how monitoring will be done.

5.1.3 Figure out who will perform monitoring tasks.

5.2 Qualify the resources needed to monitor process.

5.3 Provide the resources needed to monitor process.

5.3.1 Provide the expertise needed to monitor your process.

5.3.2 Provide the technology needed to monitor your process.

5.3.3 Provide the infrastructure needed to monitor your process.

5.4 Use authorized methods to monitor your process.

5.4.1 Use authorized methods to monitor process activities.

5.4.2 Use authorized methods to monitor process outputs.

5.4.3 Use authorized methods to monitor process inputs.

5.4.4 Use authorized methods to monitor process documents.

5.4.5 Use authorized methods to monitor process records.

5.4.6 Use authorized methods to monitor process property.

5.4.7 Use authorized methods to monitor process participants.

5.4.8 Use authorized methods to monitor process technologies.

5.4.9 Use authorized methods to monitor process environment.

5.4.10 Use authorized methods to monitor process infrastructure.

5.5 Control the resources needed to monitor process.

6. Measure Process

6.1 Plan how you're going to measure your process.

6.1.1 Figure out what needs to be measured.

6.1.2 Figure out how measurements will be done.

6.1.3 Figure out who will perform measurement tasks.

6.2 Qualify the resources needed to measure process.

6.3 Provide the resources needed to measure process.

6.3.1 Provide the expertise needed to measure your process.

6.3.2 Provide the technology needed to measure your process.

6.3.3 Provide the infrastructure needed to measure your process.

6.4 Use authorized methods to measure your process.

6.4.1 Use authorized methods to measure process elements.

6.4.2 Use authorized methods to measure process performance.

6.5 Control the resources needed to measure process.

6.5.1 Control the documents needed to measure your process.

6.5.2 Control the technology needed to measure your process.

6.5.3 Control the records needed to measure your process.

7. Control Process

7.1 Plan how you're going to control process.

7.1.1 Consider how to control your process outputs.

7.1.2 Consider how to control your process inputs.

7.1.3 Consider how to control your process activities.

7.1.4 Consider how to control your process providers.

7.2 Develop ways of controlling your process.

7.2.1 Develop ways of controlling process elements.

7.2.2 Develop ways of controlling process providers.

7.3 Provide resources needed to control process.

7.4 Use authorized methods to control process.

7.4.1 Use authorized methods to control process inputs.

7.4.2 Use authorized methods to control process outputs.

7.4.3 Use authorized methods to control process activities.

7.4.4 Use authorized methods to control process technology.

7.4.5 Use authorized methods to control process programmes.

7.4.6 Use authorized methods to control process performance.

7.4.7 Use authorized methods to control process documentation.

8. Evaluate Process

8.1 Plan how you're going to evaluate process.

8.1.1 Plan how you're going to audit your process.

8.1.2 Plan how you're going to analyze your process.

8.1.3 Plan how you're going to review your process.

8.2 Provide resources needed to evaluate process.

8.2.1 Provide the people that you need to evaluate your process.

8.2.2 Provide the knowledge that you need to evaluate your process.

8.2.3 Provide the technology that you need to evaluate your process.

8.2.4 Provide the infrastructure that you need to evaluate your process.

8.3 Use authorized methods to evaluate process.

8.3.1 Use authorized methods to audit your process.

8.3.2 Use authorized methods to analyze your process.

8.3.3 Use authorized methods to review your process.

8.4 Record the results of process evaluations.

9. Modify Process

9.1 Establish your process modification methods.

9.1.1 Establish methods for correcting process and outputs.

9.1.2 Establish methods for improving process and outputs.

9.2 Identify opportunities to modify your process.

9.2.1 Discover opportunities to modify process and outputs.

9.2.2 Define opportunities to modify your process and outputs.

9.2.3 Confirm that process and output modifications are needed.

9.2.4 Approve opportunities to modify your process and outputs.

9.3 Plan how you're going to modify your process.

9.3.1 Plan how you're going to correct process and its outputs.

9.3.2 Plan how you're going to improve process and its outputs.

9.4 Use authorized methods to modify your process.

9.4.1 Use authorized methods to correct process and outputs.

9.4.2 Use authorized methods to improve process and outputs.

9.5 Review and evaluate process modifications.

9.5.1 Review and evaluate process and output corrections.

9.5.2 Review and evaluate process and output improvements.

 

OTHER PROCESS MANAGEMENT PAGES

Introduction to our Process Management Standard

Process Management Standard - Develop Process - pdf

Process Management Standard - Implement Process - pdf

Process Management Standard - Operate Process - pdf

Our Plain English Process Management Audit Tool

Process Audit Tool - Process Monitoring - pdf

Process Audit Tool - Process Control - pdf

Process Management Definitions

ISO's Process Approach

Attention

This page summarizes our Plain English Process Management Standard.
It highlights the main points. It does not present detail. To get the complete
product
, please buy our Title 7: Plain English Process Management Standard
.

Process Standard Sample 1  Process Standard Sample 2  Process Standard Sample 3

Place an Order 

Check our Prices

See our License


Updated on May 9, 2018. First published on May 1, 2018.

Home Page

Our Library

A to Z Index

Customers

How to Order

Our Products

Our Prices

Guarantee

Praxiom Research Group Limited              help@praxiom.com             780-461-4514


Legal Restrictions on the Use of this Page
Thank you for visiting this webpage. You are, of course, welcome to view our material as often
as you wish, free of charge. And as long as you keep intact all copyright notices, you are also
welcome to print or make one copy of this page for your own personal, noncommercial,
home use. But, you are not legally authorized to print or produce additional copies or to
copy and paste any of our material onto another web site or to republish it in any way.

Copyright 2018 by Praxiom Research Group Ltd. All Rights Reserved.

Praxiom Research Group Limited