Praxiom's Plain English Products

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Title 20: ISO 9001 2008 Translated into Plain English
PRODUCT DESCRIPTION ISO 9001 is a quality management standard. Title 20 translates this quality standard into Plain English. Use it to understand the standard and to establish your company's quality management system (QMS). Title 20 is 112 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 20: ISO 9001 2008 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 20 provides a detailed, accurate, and complete interpretation of ISO 9001 2008. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 20	Our Product License

Title 21: ISO 9001 2008 Gap Analysis Tool
PRODUCT DESCRIPTION Our Gap Analysis Tool will tell you what you need to do to comply with the new ISO 9001 2008 standard. Our tool will pinpoint the GAPS that exist between the new standard and your current processes. Once you know exactly where the gaps are, you will not only be able to meet ISO's many requirements but you will also be able to improve the overall performance of your quality processes. Title 21 is 123 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 21: ISO 9001 2008 Gap Analysis Tool.
OUR QUALITY GUARANTEE Our ISO 9001 2008 Gap Analysis Tool is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 21	Our Product License

Title 22: ISO 9001 2008 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of five separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, a Process Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint five types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Process Audit identifies process performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Quality Management System complies with ISO 9001, the Policy, Procedures, Process, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, how well processes are being performed, and how well records are being kept. Title 22 is 177 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 22: ISO 9001 2008 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 22	Our Product License

Title 23: ISO 9001 2008 Process-based QMS Development Plan
PRODUCT DESCRIPTION If you don't have a quality management system (QMS), or you're not happy with the one you've got, or you want to develop a quality system that uses a process approach, you need our Title 23. Use it to develop your own unique quality system. If you use our Plan, you will end up with a process-based quality management system, one that will meet both your needs and ISO's requirements. Our Title 23 is 273 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 23: ISO 9001 2008 QMS Development Plan
OUR QUALITY GUARANTEE Our Process-based Quality Management System Development Plan is detailed, systematic, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 23	Our Product License

Title 25: ISO 9004 2009 Translated into Plain English
PRODUCT DESCRIPTION ISO 9004 is an international quality management standard. Title 25 translates this quality management standard into Plain English. Use it to understand the standard and to achieve sustained success. Title 25 is 112 pages long and is provided in both pdf and MS doc file formats.
PREVIEW TITLE 25: ISO 9004 2009 Translated into Plain English
OUR QUALITY GUARANTEE Our Title 25 provides a detailed, accurate, and complete interpretation of ISO 9004 2009. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 25	Our Product License

Title 30: Plain English Process Audit Program
PRODUCT DESCRIPTION Use our Process Audit Program to audit your processes and to improve their effectiveness. Our audit program can be used to audit the following processes: production process, assembly process, delivery process, manufacturing process, service provision process, distribution process, product realization process, purchasing process, inspections process, review process, marketing process, training process, evaluation process, design process, storage process, planning process, communications process, monitoring process, and measurement process. Of course, this does not exhaust the list of possible processes that could be audited using our approach. Your organization will probably have many processes that aren't listed here. These processes can also be audited using our process audit program.
PREVIEW TITLE 30: Plain English Process Audit Program.
OUR QUALITY GUARANTEE Our Plain English Process Audit Program is systematic, detailed, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 30	Our Product License

NEW Title 31: ISO 31000 2009 Translated into Plain English
PRODUCT DESCRIPTION ISO 31000 is an international risk management standard. Title 31 translates this risk management standard into Plain English. Use it to understand the standard and to manage your organization's risk. Title 31 is 81 pages long and is provided in both pdf and MS doc file formats.
PREVIEW TITLE 31: ISO 31000 2009 Translated into Plain English
OUR QUALITY GUARANTEE Our Title 31 provides a detailed, accurate, and complete interpretation of ISO 31000 2009. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 31	Our Product License

Title 35: ISO IEC 27001 2005 Translated into Plain English
PRODUCT DESCRIPTION ISO IEC 27001 2005 is an information security management standard. Use it to establish and certify your information security management system (ISMS). Our Title 35 translates this standard into Plain English. Use it to understand the standard and to establish your organization's information security management system (ISMS). Title 35 is 110 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 35: ISO IEC 27001 2005 in Plain English - Section 8 (pdf)
OUR QUALITY GUARANTEE If you're not happy with the quality of this product, please contact us within 90 days, and we'll give you a complete refund.
Prices and Delivery Options	How to Order Title 35	Our Product License

Title 36: ISO IEC 27001 2005 Gap Analysis Tool
PRODUCT DESCRIPTION Use our Gap Analysis Tool to update your information security management system (ISMS). Use it to identify and fill the gaps that exist between the ISO 27001 2005 standard and your organization's information security practices. Use our Gap Analysis Tool to help you to comply with the ISO 27001 standard and to improve the overall effectiveness of your information security management system. Title 36 is 112 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 36: ISO IEC 27001 2005 Gap Analysis Tool.
OUR QUALITY GUARANTEE If you're not happy with the quality of this product, please contact us within 90 days, and we'll give you a complete refund.
Prices and Delivery Options	How to Order Title 36	Our Product License

Title 37: ISO IEC 27002 2005 (17799) Translated into Plain English
PRODUCT DESCRIPTION ISO IEC 27002 2005 is an information security management standard. Use our Title 37 to understand ISO IEC 27002 2005 and to develop an information security management system (ISMS) for your organization. Title 37 is 263 pages long and is provided in both pdf and MS doc file formats. NOTE: ISO IEC 27002 2005 was previously known as ISO IEC 17799 2005.
PREVIEW TITLE 37: ISO IEC 27002 in Plain English - Section 13 (pdf)
OUR QUALITY GUARANTEE Our Title 37 provides a detailed, accurate, and complete interpretation of ISO IEC 27002:2005. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 37	Our Product License

Title 38: ISO 27002 2005 (17799) Information Security Audit Tool
PRODUCT DESCRIPTION Our Information Security Audit Tool will tell you what you need to do to comply with the new ISO IEC 27002 Standard. Our tool will pinpoint the security gaps that exist between ISO's security standard and your practices and processes. Once you've filled all the gaps, you can be assured that you've done everything humanly possible to protect your information assets. If you use our Information Security Audit Tool you will not only meet ISO's many security requirements but you will also improve the overall performance of your information security program. Title 38 is 257 pages long and is provided in both pdf and MS doc file formats. NOTE: ISO IEC 27002 2005 was previously known as ISO IEC 17799 2005.
PREVIEW TITLE 38: ISO IEC 27002 Audit Tool (Section 9 - sample pdf)
OUR QUALITY GUARANTEE Our Information Security Audit Tool is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 38	Our Product License

Title 45: ISO 13485 2003 Translated into Plain English
PRODUCT DESCRIPTION ISO 13485 is a quality management standard for medical devices. Use our Title 45 to understand the standard and to develop your organization's quality management system (QMS). Title 45 is 104 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 45: ISO 13485 2003 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 45 provides a detailed, accurate, and complete interpretation of ISO 13485 2003. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 45	Our Product License

Title 46: ISO 13485 2003 Gap Analysis Tool
PRODUCT DESCRIPTION Our Gap Analysis Tool will tell you what you need to do to comply with the ISO 13485 2003 standard. Our tool will pinpoint the GAPS that exist between the new standard and your current processes. Once you know exactly where the gaps are, you will not only be able to meet ISO's new requirements but you will also be able to improve the overall effectiveness of your quality management system. Title 46 is 113 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 46: ISO 13485 2003 Gap Analysis Tool.
OUR QUALITY GUARANTEE Our ISO 13485 2003 Gap Analysis Tool is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 46	Our Product License

Title 47: ISO 13485 2003 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of five separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, a Process Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint five types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Process Audit identifies process performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Quality Management System complies with ISO 13485, the Policy, Procedures, Process, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, how well processes are being performed, and how well records are being kept. Title 47 is 189 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 47: ISO 13485 2003 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 47	Our Product License

Title 50: ISO 14001 2004 Translated into Plain English
PRODUCT DESCRIPTION ISO 14001 is an environmental management standard. Use our Title 50 to understand ISO 14001 and to develop your organization's environmental management system (EMS). Title 50 is 67 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 50: ISO 14001 2004 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 50 provides a detailed, accurate, and complete interpretation of ISO 14001 2004. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 50	Our Product License

Title 51: ISO 14001 2004 Gap Analysis Tool
PRODUCT DESCRIPTION Our Gap Analysis Tool will tell you what you need to do to comply with the ISO 14001 2004 standard. Our tool will pinpoint the GAPS that exist between the new standard and your current practices. Once you know exactly where the gaps are, you will not only be able to meet ISO's new requirements but you will also be able to improve the overall effectiveness of your environmental management system. Title 51 is 47 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 51: ISO 14001 2004 Plain English Gap Analysis Tool.
OUR QUALITY GUARANTEE Our ISO 14001 2004 Gap Analysis Tool is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 51	Our Product License

Title 52: ISO 14001 2004 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of four separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint four types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Environmental Management System complies with ISO 14001, the Policy, Procedures, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, and how well records are being kept. Title 52 is 96 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 52: ISO 14001 2004 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 52	Our Product License

Title 55: ISO 22000 2005 Translated into Plain English
PRODUCT DESCRIPTION ISO 22000 is a food safety management system standard. Use our Title 55 to understand ISO 22000 and to establish and certify your organization's own food safety management system (FSMS). Title 55 is 88 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 55: ISO 22000 2005 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 55 provides a detailed, accurate, and complete interpretation of ISO 22000:2005. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 55	Our Product License

Title 56: ISO 22000 2005 Food Safety Gap Analysis Tool
PRODUCT DESCRIPTION Use our Gap Analysis Tool to update your food safety management system (FSMS). Use it to identify and fill the gaps that exist between the ISO 22000 2005 food safety standard and your organization's food safety practices. Use our Gap Analysis Tool to help you to comply with the ISO 22000 standard and to improve the overall effectiveness of your food safety management system. Title 56 is 89 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 56: ISO 22000 Food Safety Gap Analysis Tool.
OUR QUALITY GUARANTEE If you're not happy with the quality of this product, please contact us within 90 days, and we'll give you a complete refund.
Prices and Delivery Options	How to Order Title 56	Our Product License

Title 57: ISO 22000 2005 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of four separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint four types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Food Safety Management System complies with ISO 22000, the Policy, Procedures, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, and how well records are being kept. Title 57 is 131 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 57: ISO 22000 2005 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 57	Our Product License

Title 60: ISO IEC 90003 2004 Plain English Checklist
PRODUCT DESCRIPTION ISO/IEC 90003:2004 is a quality management standard for computer software and related services. It replaces the old ISO 9000-3:1997 software standard. ISO/IEC 90003:2004 explains how ISO 9001:2000 can be applied to software and related services. Our product translates this rather complex standard into plain English using a task oriented checklist approach. It is 175 pages long. Use our Plain English Checklist if you need to: Learn about ISO IEC 90003 2004 and ISO 9001 2000 or teach others about ISO's many requirements and guidelines. Ensure that your activities comply with the ISO 90003 2004 quality management standard (which includes ISO 9001 2000). Develop a quality management system that complies with the ISO 90003 2004 and ISO 9001 2000 quality standards. Audit your quality system to ensure that it complies with the ISO 90003 2004 and ISO 9001 2000 standards. Perform a gap analysis in order to pinpoint the gaps between the new ISO 90003 standard and your organization's actual practices.
PREVIEW TITLE 60: ISO IEC 90003 Plain English Checklist (Chapter 8) pdf
OUR QUALITY GUARANTEE Our Title 60 provides a detailed, accurate, and complete interpretation of ISO IEC 90003 2004 (and ISO 9001 2000). It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 60	Our Product License

Title 65: OHSAS 18001 2007 Translated into Plain English
PRODUCT DESCRIPTION OHSAS 18001 is an occupational health and safety (OH&S) management system standard. Use our Title 65 to understand OHSAS 18001 and to establish and certify your organization's own occupational health and safety management system (OHSMS). Title 65 is 67 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 65: OHSAS 18001 2007 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 65 provides a detailed, accurate, and complete interpretation of OHSAS 18001:2007. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 65	Our Product License

Title 66: OHSAS 18001 2007 OH&S Gap Analysis Tool
PRODUCT DESCRIPTION Use our Gap Analysis Tool to update your occupational health and safety management system (OHSMS). Use it to identify and fill the gaps that exist between the OHSAS 18001 2007 occupational health and safety (OH&S) standard and your organization's occupational health and safety practices. Use our Gap Analysis Tool to help you to comply with the OHSAS 18001 standard and to improve the overall effectiveness of your occupational health and safety management system. Title 66 is 59 pages long, contains 561 questions, and is available in both pdf and MS doc file formats.
PREVIEW TITLE 56: OHSAS 18001 OH&S Gap Analysis Tool.
OUR QUALITY GUARANTEE If you're not happy with the quality of this product, please contact us within 90 days, and we'll give you a complete refund.
Prices and Delivery Options	How to Order Title 66	Our Product License

Title 67: OHSAS 18001 2007 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of four separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint four types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Occupational Health and Safety Management System (OHSMS) complies with OHSAS 18001, the Policy, Procedures, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, and how well records are being kept. Title 67 is 105 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 67: OHSAS 18001 2007 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 67	Our Product License

Title 70: AS9100:2009 Translated into Plain English
PRODUCT DESCRIPTION AS9100 is an aerospace quality management standard. It is for organizations in the aviation, space, and defense industries. Use our Title 70 to understand the AS9100:2009 standard and to establish and certify your organization's own quality management system (QMS). Title 70 is 141 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 70: AS9100:2009 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 70 provides a detailed, accurate, and complete interpretation of AS9100:2009. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 70	Our Product License

Title 71: AS9100:2009 Aerospace Gap Analysis Tool
PRODUCT DESCRIPTION Our Gap Analysis Tool will tell you what you need to do to comply with the new AS9100:2009 standard. Our tool will pinpoint the GAPS that exist between the new standard and your current processes. Once you know exactly where the gaps are, you will not only be able to meet the standard's requirements but you will also be able to improve the overall performance of your quality processes. Title 71 is 157 pages long and is available in both pdf and MS doc file formats.
PREVIEW TITLE 56: AS9100:2009 Gap Analysis Tool.
OUR QUALITY GUARANTEE If you're not happy with the quality of this product, please contact us within 90 days, and we'll give you a complete refund.
Prices and Delivery Options	How to Order Title 71	Our Product License

Title 72: AS9100:2009 Internal Audit Program
PRODUCT DESCRIPTION Our Audit Program is made up of five separate programs: a Compliance Audit Program, a Policy Audit Program, a Procedures Audit Program, a Process Audit Program, and a Records Audit Program. As a result, our Internal Audit Program allows you to pinpoint five types of problems: Compliance Audit identifies compliance problems. Policy Audit identifies policy performance problems. Procedures Audit identifies procedural performance problems. Process Audit identifies process performance problems. Records Audit identifies record keeping performance problems. While the Compliance Audit identifies how well your Quality Management System complies with AS9100, the Policy, Procedures, Process, and Record audits all identify performance problems. This is because they evaluate how well activities are being performed. They evaluate how well policies are being applied, how well procedures are being followed, how well processes are being performed, and how well records are being kept. Title 72 is 216 pages long and is available in pdf and MS doc file formats.
PREVIEW TITLE 72: AS9100:2009 Internal Audit Program.
OUR QUALITY GUARANTEE Our Internal Audit Program is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality program. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 72	Our Product License

Title 80: ISO 28000 2007 Translated into Plain English
PRODUCT DESCRIPTION ISO 28000 is a supply chain security management standard. Title 80 translates this security standard into Plain English. Use it to understand the standard and to establish your company's supply chain security management system (SCSMS). Title 80 is 77 pages long and is provided in both pdf and MS doc file formats.
PREVIEW TITLE 80: ISO 28000 2007 Translated into Plain English.
OUR QUALITY GUARANTEE Our Title 80 provides a detailed, accurate, and complete interpretation of ISO 28000 2007. It uses language that is clear, precise, and easy to understand. We guarantee it!
Prices and Delivery Options	How to Order Title 80	Our Product License

Title 81: ISO 28000 2007 Supply Chain Security Audit Tool
PRODUCT DESCRIPTION Our Supply Chain Security Audit Tool will tell you what you need to do to comply with the new ISO 28000 Standard. Our tool will pinpoint the security gaps that exist between ISO's security standard and your practices and processes. Once you've filled all the gaps, you can be assured that you've done everything possible to protect your property, products, and people. If you use our Security Audit Tool you will not only meet ISO's many security requirements but you will also improve the overall performance of your supply chain security management system (SCSMS). Title 81 is 71 pages long and is provided in both pdf and MS doc file formats.
PREVIEW TITLE 81: ISO 28000 2007 Supply Chain Security Audit Tool
OUR QUALITY GUARANTEE Our Supply Chain Security Audit Tool is systematic, detailed, complete, and easy to use. We've worked hard to create a high quality product. In fact, we guarantee the quality!
Prices and Delivery Options	How to Order Title 81	Our Product License

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PRAXIOM RESEARCH GROUP LIMITED 9619 - 100A Street, Edmonton, Alberta, T5K 0V7, Canada Telephone: (780)461-4514 info@praxiom.com
Updated on August 31, 2010. On the Web since May 25, 1997.