ISO 9001 2000 MANAGEMENT REVIEW
PROCESS DEVELOPMENT PLAN

Step 1: Design a Management Review Process

ISO 9001 2000 QUALITY MANAGEMENT SYSTEM DEVELOPMENT PLAN

18

management review process development plan

ISO

ASSIGNED TO

start

finish

1

Design a management review process

4.1

1

Give your management representative the responsibility
and authority to develop your management review process.

5.5.2

2

Give your management representative the responsibility
and authority to implement your management review process.

5.5.2

3

Give your management representative the responsibility
and authority to maintain your management review process.

5.5.2

4

Give your management representative the responsibility
and authority to improve your management review process.

5.5.2

5

Make sure that your management review process outputs
provide the information that your other processes need.

7.3.3

6

Make sure that your management reviews examine
information about your quality management system.

5.6.2

7

Make sure that your management reviews generate decisions
and actions to improve the effectiveness of your quality system.

5.6.3

8

Make sure that your management reviews generate decisions and actions to improve the effectiveness of quality system processes.

5.6.3

9

Make sure that management reviews examine process performance.

5.6.2

10

Make sure that your management reviews
examine process performance information.

5.6.2

11

Make sure that your management reviews
examine product conformity data.

5.6.2

12

Make sure that your management reviews generate
decisions and actions to improve your products.

5.6.3

13

Make sure that management reviews generate decisions and actions to improve your products’ ability to meet customer requirements.

5.6.3

14

Make sure that your management reviews
examine feedback from customers.

5.6.2

15

Make sure that your management
reviews examine corrective actions.

5.6.2

16

Make sure that your management
reviews examine preventive actions.

5.6.2

17

Make sure that management reviews
generate remedial decisions and actions.

5.6.3

18

Make sure that your management reviews
examine opportunities to improve.

5.6.2

19

Make sure that your management reviews examine how
changes might affect your quality management system.

5.6.2

20

Make sure that management reviews examine previous reviews.

5.6.2

21

Make sure that management reviews examine previous audit results.

5.6.2

22

Make sure that management reviews examine follow‑up actions.

5.6.2

23

Identify the infrastructure that your management reviewers
need in order to ensure that products meet requirements.

6.3

24

Identify the physical spaces that your management
reviewers need in order to meet quality requirements.

6.3

25

Identify the workspaces that management reviewers
need in order to meet quality requirements.

6.3

26

Identify the equipment that management reviewers
need in order to meet quality requirements.

6.3

27

Identify the hardware that management reviewers
need in order to meet quality requirements.

6.3

28

Identify the software that management reviewers
need in order to meet quality requirements.

6.3

29

Identify the utilities that management reviewers
need in order to meet quality requirements.

6.3

30

Identify the support services that your management
reviewers need in order to meet quality requirements.

6.3

31

Identify the transportation services that your management
reviewers need in order to meet quality requirements.

6.3

32

Identify the communications services that your management reviewers need in order to meet quality requirements.

6.3

33

Identify the work environment that your management reviewers
need in order to ensure that products meet requirements

6.4

34

Use documents to plan your management review process.

4.2.1

35

Plan how you’re going to manage your management review process.

5.4.2

36

Plan how you’re going to control your management review process.

5.4.2

37

Plan how you’re going to support your management review process.

5.4.2

38

Plan how to provide resources for your management review process.

5.4.2

39

Plan how to provide information for management review process.

5.4.2

40

Plan how to monitor your management review process performance.

5.4.2

41

Plan how to measure management review process performance.

5.4.2

42

Plan how to improve management review process performance.

5.4.2

43

Develop records for your management review process.

4.2.1

44

Make sure that records can prove that requirements have been met.

4.2.4

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