ISO 9001 2008 PROCESS-BASED QMS DEVELOPMENT PLAN

12. MANAGEMENT REVIEW process development plan

ISO

ASSIGNED TO

start

finish

D

Maintain your management review process

1

Support your organization’s management review process.

4.1

2

Provide the resources that management review process needs.

4.1

3

Provide resources needed to support process operations.

4.1

4

Provide resources needed to support process monitoring.

4.1

5

Provide the information that management review process needs.

4.1

6

Provide information needed to support process operations.

4.1

7

Provide information needed to support process monitoring.

4.1

8

Develop documents to maintain your management review process.

4.2.1

9

Maintain the infrastructure that management reviewers
need in order to ensure that products meet requirements.

6.3

10

Maintain the physical spaces that management
reviewers need in order to meet quality requirements.

6.3

11

Maintain the workspaces that management reviewers
need in order to meet quality requirements.

6.3

12

Maintain the equipment that management reviewers
need in order to meet quality requirements.

6.3

13

Maintain the hardware that management reviewers
need in order to meet quality requirements.

6.3

14

Maintain the software that management reviewers
need in order to meet quality requirements.

6.3

15

Maintain the utilities that management reviewers
need in order to meet quality requirements.

6.3

16

Maintain the support services that management
reviewers need in order to meet quality requirements.

6.3

17

Maintain the transportation services that management
reviewers need in order to meet quality requirements.

6.3

18

Maintain the communications services that management
reviewers need in order to meet quality requirements.

6.3

19

Maintain the information services that management
reviewers need in order to meet quality requirements.

6.3

20

Maintain the work environment that management reviewers
need in order to ensure that products meet requirements.

6.4

21

Maintain the physical working conditions that must exist
in order to ensure that product requirements are met.

6.4

22

Maintain the environmental working conditions that must
exist in order to ensure that product requirements are met.

6.4

23

Maintain the competence of management reviewers.

6.2.1

24

Ensure that management reviewers have the right experience.

6.2.1

25

Ensure that management reviewers have the right education.

6.2.1

26

Ensure that management reviewers have the right training.

6.2.1

27

Ensure that management reviewers have the right skills.

6.2.1

28

Provide ongoing training and awareness programs to
ensure that competence requirements are being met.

6.2.2

29

Make your management reviewers aware of how
their activities and attitudes influence product quality.

6.2.2

30

Make sure that your management reviewers understand how
they can help your organization to achieve its quality objectives.

6.2.2

31

Maintain records which show that reviewers are competent.

6.2.2

32

Maintain appropriate records of training.

6.2.2

33

Maintain appropriate records of education.

6.2.2

34

Maintain appropriate records of experience.

6.2.2

35

Maintain appropriate records of skills.

6.2.2

36

Maintain a record of your management review planning activities.

4.2.1

37

Control your management review process planning records.

4.2.4

38

Maintain a record of management review process operations.

4.2.1

39

Maintain your corrective action procedure.

8.5.2

40

Maintain your preventive action procedure.

8.5.3